Privacy Policy

This Privacy Policy outlines how HotStreak Casino collects, uses, discloses, and protects your personal data in compliance with the UK General Data Protection Regulation (GDPR) and the UK Gambling Commission regulations. HotStreak is licensed and regulated by the UK Gambling Commission (UKGC) and the Gibraltar Gambling Commissioner.

Data Collection

HotStreak Casino collects various types of personal information from users to provide a safe and secure gaming experience. The information we collect includes:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, and contact details.
• Payment Details: We collect payment information necessary for processing transactions, including but not limited to credit/debit card details and bank account information.
• Technical Logs: We automatically collect data such as IP addresses, browser types, and access times to improve our services and user experience. This information may also include cookies, which are small files stored on your device.

Purpose of Data Usage

The personal data we collect serves several important purposes, including:

• Account Management: To create, manage, and maintain your account, including verifying your identity and processing transactions.
• Marketing Communication: To send you promotional materials, offers, and newsletters, if you have opted in to receive such communications.
• Anti-Fraud Checks: To detect and prevent fraudulent activities and ensure the integrity of our gaming platform.
• AML Compliance: To comply with Anti-Money Laundering regulations, we may use your data to conduct checks and prevent illegal activities.
• KYC Procedures: To fulfill our Know Your Customer obligations, we may request additional documentation to verify your identity and age.

Data Sharing

HotStreak Casino may share your personal data with third parties in the following circumstances:

• Payment Providers: To facilitate payment processing and transactions, we may share your payment information with third-party payment processors.
• Verification Partners: We may share your data with identity verification services to comply with regulatory requirements and ensure the security of our platform.
• Regulatory Authorities: In compliance with legal obligations, we may disclose your personal data to the UK Gambling Commission, Gibraltar Gambling Commissioner, and other relevant authorities as required by law.

User Rights

You have certain rights regarding your personal data under GDPR, which include:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to certain legal obligations that may require us to retain it.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in specific circumstances.

To exercise any of these rights, please contact the support team.

Cookie Policy

HotStreak Casino uses cookies to enhance your experience on our platform. We use two main types of cookies:

• Essential Cookies: These cookies are necessary for the functionality of our website and ensure that you can navigate the site and use its features.
• Analytical Cookies: We also use cookies to collect information on how our website is used, which helps us analyze performance and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

HotStreak Casino takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This includes using encryption, firewalls, and secure servers.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to this Privacy Policy

HotStreak Casino reserves the right to update this Privacy Policy at any time. Any changes will be communicated to you through the website or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data processing practices, please reach out to the support team.

This Privacy Policy is effective as of [insert effective date].